Customers can contact Neatvia for order help, shipping updates, drinkware questions, returns, payment questions, or website support.
Business Information
Company Name: 420DREAMZ LLC
Store Name: Neatvia
Business Address: 1244 State Road 20 Interlachen, FL, 32148 United States
Email: support@neatvia.shop
Phone: +18168840576
Support Hours: Monday - Friday: 9:00 AM - 6:00 PM ET
Order Support
For order questions, include the order number, checkout email, item name, and a short description of the request. For dents, leaks, missing lids, missing straws, incorrect color, or package damage, include clear photos of the product and packaging.
Response Time
We aim to respond within 1-2 business days. Responses may take longer during weekends, public holidays, carrier delays, or high support volume.